Terms & Conditions

Pluckandeatfresh is here to provide you freshest organic ingredients at affordable prices. Before shopping with us, please read our terms and conditions.

Pricing and Payment 

All the products listed on our website will be sold at MRP unless otherwise specified. The prices of our products are subject to change without any prior notice. We have all the rights to update the price of any product at any time.  We shall not be liable to the customer for any modification, price change or discontinuance of any product.

The payment for the orders placed on the website can be made via the Razorpay payment gateway using credit card/ debit card, Net banking, UPI as well as registered wallets, or via stripe. The information provided by you for the purposes of billing shall not be shared or disclosed to any other party except for the purposes of payment for the order by you. 

Order cancellation: 

Pluckandeatfresh has the right to cancel an order placed by the customer, due to any unforeseen but reasonable reason. Any payment made for an order canceled by pluckandeatfresh, shall be refunded to the customer within a period of 7 working days vide the same payment method opted for at the time of placing the order.

If orders are canceled by the customer after 24 hours of placing the order, no refund shall be made to the customer. If customers cancel the order within 24 hours refund will be made as wallet cash or to the mode from which payment for the order was made. If any fraudulent transaction by any customer is suspected or any transaction which defies the terms & conditions of using pluckandeatfresh.com, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

The customer shall agree to not reproduce, duplicate, copy, sell, resell or exploit any product sold on our site without express written permission by us. 

Products:

Our products may or may not have limited quantities and are subject to return or exchange only according to our Return Policy. We try to ensure that the appearance of the product on the website is as accurate as possible. However, we are not responsible for any change in the display of the product due to the different computer/mobile screens of the customers.

Any defect found in the product shall be governed by the Return Policy. The request for refund or return shall be supported by a photograph of the defective product. Upon receipt of a request for return/refund, pluckandeatfresh shall reply within 24 hours. pluckandeatfresh reserves the right to refund/return the product in whole or in part as per its discretion. 

All of our products are organic, safe, fresh, clean, and non-GMO, and pluckandeatfresh hereby declares that it shall not be held liable or responsible for any ill effects caused to any person’s health due to consumption of our product.

Feedback And Comments From Customers:

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered on our website or otherwise disclosed, submitted or offered in connection with your use of our website (collectively, the “Comments”) shall be and remain the property of pluckandeatfresh. If the customer participates in any campaign/event of pluckandeatfresh or takes the initiative to send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; (3) to respond to any comments. The customer has to agree that their comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or another personal or proprietary right. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Access to Our Website:

The access to our website by the customer is limited and does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by us to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission granted to you by us.

Intellectual Property: 

All the intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this website shall be solely and exclusively vested in Pluckandeatfresh. Access to our website does not confer and shall not be considered as conferring upon anyone any license under any of Pluckandeatfresh or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to Pluckandeatfresh. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Pluckandeatfresh. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Pluckandeatfresh, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this website does not authorize anyone to use any name, logo or mark in any manner. References on this website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Pluckandeatfresh endorsement, sponsorship or recommendation of the third party, information, product or service. Pluckandeatfresh is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents. All software used on this website is the property of Pluckandeatfresh and protected by Indian and international copyright laws. The Contents and software on this website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Pluckandeatfresh, one of its affiliates or by third parties who have licensed their materials to Pluckandeatfresh and are protected by Indian and international copyright laws. 

Warranties, Guarantees and Liability:

The access to our website by the customer is limited and does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site, and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by us to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission granted to you by us.

Indemnity

You agree to defend, indemnify and hold harmless Pluckandeatfresh and its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Pluckandeatfresh or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

Applicable Law:

The Terms and conditions shall be governed and construed in accordance with the laws of India, under the jurisdiction of the courts of Bengaluru

Modification of terms:

The updated version of the terms and conditions, if any, shall be available on this page. Pluckandeatfresh holds all the rights to make any changes to the terms of service as per requirement. Your continued use of or access to our website shall be considered your acceptance of our changed terms and conditions.


Contact Us:

For any queries relating to orders, return or refund, users can email our Customer Care and our team shall revert back within 48 hours.

For any other queries, contact us at support@pluckandeatfresh.com or call us at +91 9731117226

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